PGS views its professionals and their services as an integral part of the team that provides comprehensive care to the residents. As team members, PGS professionals provide a number of additional services to facilities and their staff aimed at enhancing communication and assuring that psychiatric care complements the resident's overall care plan.
To assure that all care is integrated and appropriate, PGS employs professionals that meet the following criteria:
- PGS hires experienced clinicians to work in the nursing home setting.
- Newly-hired providers are assigned a mentor
- Each clinician has a supervisor assigned to help them provide effective services and consultation.
- All clinicians collaborate regarding best practices and discuss updates in local monthly meetings
- All clinicians collaborate the best possible care and discuss updates
in their monthly meeting.
Training in geriatrics
The unique presentation of psychopathology when accompanied by dementia or medical complications requires that effective psychopharmacological treatment be provided by psychiatrists and nurse clinicians with training and/or with experience in treating the elderly.
PGS hires clinicians who have experience providing mental health services in Maryland. This emphasis assures the facility that PGS psychiatrists have knowledge of the community, acquaintance with other physicians in the community, and a thorough knowledge of the community's practices and standards as well as available resources.
PGS professionals, psychiatrists and allied mental health professionals must agree to visit facilities on a routine and scheduled basis. This schedule provides consistency to both residents and staff. Facility staff know whom to expect and when they can expect them. The practice provides coverage for psychiatrists, nurse clinicians, and therapists when they are on vacation or sick leave.
All PGS professionals have experience working with geriatric and psychiatric patients and meet the rigorous standards set by PGS in terms of education, licensure, and professional liability coverage and history.
PGS psychiatrists and management team are committed to responding to urgent patient care needs 7 days per week and 365 days per year.
The PGS system-based approach offers many distinct advantages to long-term care facilities. We believe the following are the most important:
PGS offers mental health care that addresses the needs of resident and facility. Residents and staff know what to expect in terms of the delivery of psychiatric care because care is delivered by the same professional on a routine basis. When the need arises, PGS is responsive and flexible and can modify service delivery as appropriate.
PGS also offers systematized documentation and reporting. PGS monitors and evaluates the care it provides in a manner that assists the facility in meeting reporting requirements by payers and certifying agencies. PGS documents the rationale for care in each case and measures the outcome. Psychiatric staff do not only treat patients but also constantly strive to taper and discontinue medications when possible to minimize the risks of side effects from medications. Ultimately this contributes to improving the delivery of care and the milieu of the facility.
PGS supplies each unit of a facility with clinical management resources to ease the burden of referral, enhance communication and ensure that information on behavioral management is immediately available to the staff at all times. PGS professionals help train facility staff by ongoing interactions with them and through targeted in-services delivered by the PGS team. PGS professionals also participate in quarterly meetings and other meetings as appropriate.
The multidisciplinary team of PGS provides consistent mental health program delivered across multiple facility organizations. This model has positive implications for locating the most appropriate care for patients when acute or unique patient needs arise as well as providing opportunities for collegial collaboration and service coverage.
PGS maintains unique relationship with the local hospitals to assist in helping admit patients when needed, but the practice’s proactive approach decreases the need for hospitalizations. PGS staff can also facilitate the transfer of patients when needed to other nursing facilities specializing in psychiatric care.
PGS provides coverage for sick leave and vacations.